Q Can you supply samples?
A Yes, we can supply you samples. Sample may free charge but freight should be paid by yourself.
Q How about the payment terms?
A 30%TT deposit in advance and balance 70% TT against copy of B/L or irrevocable L/C at sight.
Also other payment terms can be further discussed.
Q How about minimum order requirement?
A It will decide by which product you want to buy, usually speaking, 5 tons is the minimal.
Q How is your product's quality?
A Basically all of the products conform to our state standard and industrial standard. All products are checked before delivery to customer. Any special requirement of quality can be discussed at your request.
Q How to solve the quality problem after sale?
A Return and replace defective goods.Freight cost incurred shall be covered by us.Problematic goods can be sold at a discount price.
Compensate the customer with goods in the light of actual loss.
Other means of compensation can be carried out on mutual agreement.